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Standard Delivery 2-4 Working Days £3.99 (UK Mainland) Free Over £80
Delivery 2-4 Working Days (UK Mainland)

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Delivery | Lost Land Interiors

DELIVERIES AND COLLECTIONS

UK STANDARD DELIVERY                                                                                       

We offer Fast & Free Delivery UK Mainland Delivery on orders over £80. Orders below incur a £6.99 shipping fee.  There is no minimum order required,

We ship from the UK and most deliveries are made within 3 to 5 working days for in-stock goods to arrive.  Please note deliveries to off UK mainland may not be possible for certain products or can take a longer than our standard delivery times. ( Northern Ireland and British Isles delivery can take up to 14 Working Days for delivery - please contact us if you need orders quicker)   

Some items may have a slightly longer delivery time. If an item is out of stock or on backorder we will endeavour to contact you immediately to advise.

Most of our deliveries are made within 5 working days, but this is not a guarantee. Some of our furniture items and products are hand made and made to order which can incur up to 8 weeks lead time for delivery. We will aim to notify as soon as possible and keep you updated.   Please note that during busy periods orders can take longer to arrive ( especially the run-up to Christmas) Please allow a few more days for event or contact us for express delivery options.

Deliveries are made from 7am until 7pm and may require a signature.  Anything ordered on a Friday afternoon, during the weekend, or on a Bank Holiday will be processed the following working day.

Please note: Lost Land Interiors does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage neighbour etc) we can not accept responsibility if you fail to receive your parcel.

Please note order cancellations may incur a re-stocking fee on some lines.

INTERNATIONAL DELIVERIES

For small items our delivery charges vary per country. However for larger items please email us and we will get a quote for you. Please contact us for any shipping queries.

We ship worldwide. However please check before hand as some countries may restrict imports of certain products.

Delivery out of the EU can take up 2/4 weeks. Please contact us if you need to confirm delivery date or require a quicker service.

EU deliveries are usually delivered within 10 working Days.

Please note we may not be able to delivery some products, including furniture and fragile items such as glass abroad.

RETURNS

We understand that sometimes the products you receive may not be suitable. So for any reason you may have, we are happy to accept returns and offer you an alternative or a full refund (however the cost for the postage will be down to yourselves) Just return it within 14 days in its original packaging.

DAMAGES

We take great care in making sure your items arrive to you in perfect condition, however in the rare occasion the product arrives to you damaged  or if something is missing , please notify us by email info@lostland.co.uk  within 48hours  of your delivery together with images and we will arrange for a replacement to be sent to you if the item is in stock or a full refund. Lost Land rerserves to right not to refund any damages and shortages reported after  48hours.We will not accept returns if the item is used, unless found to be faulty. 

General Terms and Conditions

Please note an order is accepted only once a confirmation has been sent and when dispatch has been confirmed, the contract to delivery the goods purchased will begin once the products and order has been accepted.

Based on 2903 reviews
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Lovely

Love this bowl so much I have ordered another.

great buy

This barrel is great lovely size and very good quality happy with my purchase.

Lovely item

There was a delay in shipping but was kept up to date

Amazing customer service. Professionally p...

Amazing customer service. Professionally packaged. Delivered perfectly and on time. Would highly recommend.

Could not recommend more highly! Superb se...

Could not recommend more highly! Superb service and quality.

Quick delivery, high quality item

Quick delivery, high quality item

Excellent super fast delivery very happy

Excellent super fast delivery very happy

Lovely planter

Great quality and great value, looks good

Brocante Planter w/Stand

Looks lovely in my lounge, really pleased with the quality

We bought a robin on a stake for the garden which revolves in the wind

The Robin garden stake looks lovely in our garden.

Cylinder Bud Vase with Bubble Glass Vase

My very tall air plant looks amazing in th...

My very tall air plant looks amazing in this beautiful vase.

J
Mirror Box
Janet Clifford
Mrs C

Very happy with product.X.

Very communicative seller and quick delive...

Very communicative seller and quick delivery.

Perfect. It's lighter than expected which...

Perfect. It's lighter than expected which is a bonus

Could have been cleaned up before packing,...

Could have been cleaned up before packing, as it's very marked, it would be a good challenge for a window cleaner

The customer service and delivery were gre...

The customer service and delivery were great. The product is not as good as it is advertised. It is not solid, it seems to be filled in with bits of some sort of glue and also the cork has been filled in. I would not recommend this product or buy it again.

Lovely item for our cake can't wait to see...

Lovely item for our cake can't wait to see it on our wedding day

just as described, thank you!

just as described, thank you!

I ordered this item . It's 2 month by now...

I ordered this item . It's 2 month by now the item didn't arrive. I contacted the seller and they said that they will sort the problem . Now they don't answer me anymore

Tall Glass vase

I am extremely impressed with this item. It is the perfect housing for my isopods and I will buy more. Thank you, Debb x.

As always Etsy have delivered first class...

As always Etsy have delivered first class goods, very happy with my purchase, i have been a customer of Etsy for a while now and definitely found my to go place for future shopping.

Just as described, thank you

Just as described, thank you

Growing

Planted them last week and they are starting to come through good buy